• Govconnect

Dementia 2020 - Partner Profile - Doro Care

Updated: Nov 26, 2019


Who are Doro Care?


Doro is the global market leader in digital social care solutions. We offer organisations complete, secure and quality-assured telecare systems for older and at-risk people, covering everything from hardware and software to monitoring and support.


Our smart digital products and services support users, staff and relatives in their daily routines so that safety and efficiency is assured. All our social care solutions are tailored to market needs and are easy to install and operate. By developing innovative new products and solutions in collaboration with our customers, we help older and vulnerable people stay at home and live independently for longer. Welbeing and Centra Pulse and Connect monitoring centres are now both owned by Doro.


How has Doro Care improved dementia care in the UK?


Telecare can have real benefits for people living with dementia, particularly when tailored to an individual’s needs. Our sensors work with the personal alarm service and can enable people to live independently for longer, reduce stress on people with dementia and carers and can potentially enhance the quality of life for people with dementia.


For instance, our assistive technology solutions include personal GPS locator devices that help to track down a person in need, our monitored smoke alarms can automatically alert emergency services, and our memory aid and health management devices help to maintain daily routines.


In addition, our identification service aids those who are lost to get necessary medical help and we offer a range of sensors including the wearable technology wrist-worn falls detector and the property exit sensors that notify the carer or nearest family member with a phone call if an individual has been out for a long period of time.


What has been your greatest achievement to date? And were there any measurable outcomes that accompanied this achievement?


Telecare played a vital part in finding an elderly man within hours of him being reported missing from his home in Eastbourne. The man, who had Alzheimer’s Disease, was treated as high-risk by Sussex Police, due to his being confused and vulnerable.


Police said officers were able to quickly find the man thanks to an excellent description of him provided by his wife, and the fact that he was wearing a personal Vega GPS device.

Because of this, officers were able to work out that he was probably on a bus travelling to the shopping centre. Police Community Support Officer David Kerr attended the centre’s bus stop, boarded the bus and found the missing man. He was returned to his home address safe and well.


Angela Yphantides, lead commissioner at East Sussex County Council for telecare, said, “This is an excellent example of how technology can be used to safely support vulnerable people to live more independent lives at home.


Sussex Police said that in such incidents, it allocates a considerable amount of time and resources to try to recover vulnerable people safely, and this particular case showed how technology greatly reduced the effort required to find the missing person.


How many organisations/clients currently utilise the service/solution across the UK?


Doro Care UK supports 200,000 customers across the UK.


Is there anything you would like to make delegates aware of ahead of the Dementia 2020 conference on 28th April?


In 2025 BT’s digital switchover will happen with Virgin’s process already underway. This will mean analogue telecare units cannot reliably integrate with this new digital infrastructure, leaving people at risk. Doro has been developing digital alarms for over a decade and is the world’s leading provider. Join us on our stand where we show you how our experts can support you through this journey and we share our challenges and success stories.


What do you feel are the key points delegates need to digest when considering a partnership with Doro Care?


· Doro is the global leader in telecoms for seniors

· Telecare can help people to return home quicker from hospital

· Telecare can have real benefits for people living with dementia: memory problems and daily activities, keeping safe and safer walking.

· Telecare can help people to live in their own home for longer

· The digital switchover could have an impact on at-risk people, Doro is the expert in this transition.


If you would like to learn more about Doro please visit https://care.doro.co.uk/

Copyright © 2019 Govconnect. All Rights Reserved