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HiAP 2019 - Partner Profile - OJO Solutions

Who are OJO Solutions?

At OJO Solutions we transform organisations through technology. Our team of experts provide a full digital service, from technology strategies that automate and streamline your organisation to developing new integrated apps and websites to digitally enable your health service.Whether you are looking to revolutionize your patient experience, get the most out of your existing technology or understand how digital solutions can transform your organisation, we help you see the change, make the change and live the change.

How has OJO Solutions improved population health in the UK?


Our work with health and social care organisations like The Disabilities Trust, Dorothy House Hospice and St John’s Foundation is proving to be life-changing. By transforming and modernising the services provided by our clients, we’re enabling them to improve care provision, create patient-led experiences and expand their offering. For four years, OJO Solutions have worked alongside The Disabilities Trust – a leading national health and social care charity offering specialist community-based, residential and hospital support for adults with acquired brain injury, complex physical or learning disabilities and for people with autism.

We carried out a complete overhaul of the organisation’s infrastructure, delivering secure yet flexible access that is enabling staff to work anywhere on any device. We implemented and designed an ecosystem of solutions to enable information to flow effectively and efficiently through the organisation. This included collaborative tools that allow them to share best practice and engage with patients over video and online. As well as other back office systems such as CRM, HR, finance and risk management to help manage staff, income and expenditure and patient safety. We explored and defined the patient journey and assessed the need for electronic patient management. The effect of this was transformational for staff, who are supporting over 1,000 patients across the UK. The Disabilities Trust team swapped the days of manual spreadsheets, written documentation and frozen software for a fully integrated secure cloud solution, allowing them to operate flexibility with intuitive, streamlined processes, which in turn resulted in a better experience for those accessing their services.

Additionally, we pioneered the Trust’s exploration and adoption of emerging and new technologies that could transform the way they delivered services and provide greater independence to patients while ensuring safety. This manifested itself in the creation of a smart – and safe – home for rehabilitated patients, and the implementation of a hands-on Assistive Technology hub as part of the charity’s ConnectAbility Campaign to allow anyone to come and test the assistive communication technology.

What has been your greatest achievement to date? And were there any measurable outcomes that accompanies this achievement?


Through the digital transformation offered, OJO Solutions helped The Disabilities Trust to reduce costs, increase patient safety and put the organisation on a path to meet its longer-term strategic goals. Not only this, but we successfully created a digital mindset, supporting the organisation to become a place where modern technology is adopted as the norm, but also somewhere that new and emerging technology is continually explored and tested for its potential to help. This shift in outlook meant that the Trust’s leaders were able to take control, reflecting on the type of organisation they wanted to be and how they could use digital solutions to make that happen.

How many organisations/clients currently utilise the service/solution across the UK?


We currently work with a range of health and social care providers from across the UK – many of which are charities providing vital health services or extending and complimenting the offering of our National Health Service. Our work is directly benefitting the thousands of people that access vital services through the healthcare charities we support because our goal is to empower these organisations. Our clients include The Disabilities Trust, Solace Women’s Aid, Dorothy House Hospice, St John’s Foundation, Deaf Plus, Pobl, The Fire Fighters Charity and Wiltshire Air Ambulance, to name but a few.

Is there anything you would like to make delegates aware of ahead of the HiAP 2019 conference on 1st May?


By our nature, we are selective in the work we take on. Many of the organisations we work with will not be world famous or have their names in the headlines, but they stand for causes that truly make a difference to people’s lives and that’s the kind of impact we want to be involved with making. To us, if you want to use digital technology to make a difference to people’s lives, we want to help you. Our aim is to humanise technology and give your organisation full understanding and ownership of your digital transformation journey from start to finish. Whether you are looking to streamline your organisation, develop new integrated apps, develop patient-led digital services, we’ll work with you to push the boundaries of what is possible and make your vision a reality. Our consultants will be on hand on the day, ready to talk to you about your digital challenges and begin your transformation journey.

What do you feel are the key points delegates need to digest when considering a partnership with OJO Solutions?


OJO Solutions cares about the organisations they work with. We believe technology is about people and culture – enabling individuals and organisations collectively to develop maturing relationships with technology so that they can work better, faster and smarter for the benefit of others, and create new and transformative ways of delivering their services through digital. As a result, we work with, not for, our clients. To guarantee the very best outcome, you can expect a truly collaborative approach with our straight-talking and passionate team to co-create and co-design your digital needs, complimenting your existing team to bring a refreshingly engaging experience that makes your vision a reality. We will help you see the change, make the change and live the change.

If you would like to learn more about OJO Solutions please visit https://www.ojosolutions.com/

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